Process Improvement

Despite years of wellness-focused interventions, burnout remains a top threat to clinician retention, care quality and staff morale. Many health systems struggle to turn well-being efforts into lasting change. In this on-demand webinar, leaders from Jefferson Health and Kaiser Permanente…

Disconnected systems and inefficient workflows often lead to patient frustration, staff dissatisfaction and compliance risk. In today’s complex healthcare environment, outdated communication tools slow decision-making and leave critical messages unanswered, which has negative implications for  care quality and patient satisfaction.…

Hospitals are racing to prepare for CMS’ TEAM model – and Prime Healthcare is already ahead. As the BPCI-A era ends, the shift to TEAM requires fast action: robust data systems, cross-continuum coordination and SDOH strategies that support equitable, episode-based…

Springhill Medical Center faced familiar challenges: delayed discharges, limited visibility into length of stay targets and growing pressure on inpatient capacity. But in just two months, the hospital turned things around. This on-demand webinar shares Springhill’s full playbook — a…

Baptist Health Medical Center-North Little Rock (Ark.) faced the same squeeze many hospitals feel today — rising volumes, longer waits and overworked staff. Instead of adding more physical space or people, hospital leaders looked to solve these issues with an…

The health care landscape is evolving rapidly, creating opportunities for hospital and health system executives to drive meaningful change. By addressing workforce dynamics, managing costs, adapting to shifting reimbursement models, and leveraging groundbreaking technology, leaders are positioned to transition from…

Burnout, turnover, disengagement — health systems are losing staff before they’ve had a chance to thrive. At OSF HealthCare, leaders realized that traditional onboarding models weren’t enough. So they reimagined the experience. In this exclusive session, OSF’s HR team will…

Exceptional patient experiences don’t happen by chance. They’re the result of leadership decisions, empowered staff and a culture that makes every interaction count. In this live panel, healthcare leaders will share how they’re turning strategy into sustained patient connection —…

Presenters Scott Estep, MBOE, RN, CSSBB, System Vice President, Nursing Operations & Capacity Management at OhioHealth Jason Cohen, MD, Chief Medical Officer of Inpatient at Qventus

Presenters Mihir Patel, MD, MBA, CPE, Chief Executive Officer, Sound Hospital Medicine Tony Briningstool, MD, FACEP, Chief Executive Officer, Sound Emergency Medicine