Whitepapers

Access delays are worsening. Appointment wait times average more than 3 weeks, manual workflows are stretched thin and frustrated staff are juggling high volumes with low visibility. But AI alone won’t solve the problem. Many organizations stall after pilot phases,…

Healthcare organizations are under increasing pressure to do more with less, yet many back-office operations still depend on fragmented systems, manual workflows and stretched teams. A new Becker’s-Workday survey of 142 healthcare leaders shows momentum is building: While many organizations…

Patient rooms are being reimagined — not just in layout, but in how technology supports communication, safety and connection. In a recent Becker’s, Zoom, and HP survey of 75 hospital and health system leaders, including C-suite executives, medical directors, and…

The healthcare workforce crisis extends beyond staffing, exposing critical compliance blind spots with tangible consequences like fines, regulatory actions, reputational damage, and compromised patient safety. Are your leaders truly confident in your organization’s compliance? Download this new report, based on…

Urgent care has moved from a convenience play to a competitive lever. For health systems navigating declining reimbursement, shifting consumer expectations and overcrowded EDs, a strategic urgent care footprint can accelerate growth and enhance access while protecting and growing market…

Traditional cardiac imaging comes at a cost: longer appointment times, lower image quality and diagnostic ambiguity that leads to unnecessary procedures. This whitepaper breaks down the five biggest reasons hospitals are making the switch to Cardiac PET/CT. Backed by peer-reviewed…

Health systems complete more than 43 prior authorizations (PA) per physician each week, a 12-hour paper trail that delays care and drains staff time. By 2030, federal policy, payer requirements and maturing AI tools will reshape how organizations manage PA.…

As multi-specialty physician organizations expand, payer rules, documentation demands and system fragmentation multiply faster than teams can keep up. Even well-run groups see claims slow down — not because of bad billing, but because most denials start before the visit.…

Eighty-five percent of healthcare consumers consider perceived safety when choosing a provider — and this assessment starts online, not at the front desk. Outdated listings, unclear communication and disjointed workflows can erode trust before a visit even begins. Press Ganey’s…

Healthcare workers operate under intense pressure: long shifts, critical decision-making, emotional labor, and exposure to trauma. These demands take a toll on mental health, and traditional support often falls short of what today’s clinicians and staff truly need. This guide…