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Patients expect seamless digital communication, yet most health systems rely on siloed, manual tools that create delays, errors and frustration. Traditional communication systems can’t keep up with the demand for real-time, personalized patient interactions. This situation contributes to missed appointments…
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Many payers still rely on brokers to manage nonemergency medical transportation (NEMT). This model is rife with inefficiencies, including misaligned incentives, fraud risk, outdated workflows and lack of data visibility. Missed appointments, access delays and rigid advance-notice requirements can increase…
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Shifting regulations, rising demand for care and staffing shortfalls have put the healthcare industry in a constant state of flux. Decisive leadership during times of ambiguity is critically important. To create a sustainable competitive advantage, healthcare organizations must identify market…
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Academic health systems are expanding rapidly. But growth alone isn’t enough to fulfill the tripartite mission of clinical care, research, and education. Today, “systemness” has evolved into a shared commitment—one that drives resilience and lasting impact. This whitepaper highlights how…
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This whitepaper highlights the critical importance of using sterile solutions to ensure patient safety, emphasizing that antiseptics are not inherently sterile and can contain harmful microbes during or after manufacturing. The paper urges healthcare professionals to verify sterility labeling and…
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More than half of U.S. hospital facilities are over 50 years old, with $390 billion in deferred maintenance accumulating risk year over year. Aging HVAC, chillers and mechanical systems are more than operational headaches — they threaten care delivery and…
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Hospital and health system leaders are grappling with increasing medication costs and complexity in pharmacy benefit management. Traditional approaches often leave HR and pharmacy departments siloed, missing out on critical cost-saving opportunities. A new, collaborative approach to the issue aligns…
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Managing thousands of cardiac device patients used to mean endless remote transmissions, redundant reviews and billing headaches. Deborah Heart and Lung Center proved there’s a better way. By adopting a modern patient management solution, the specialty hospital reduced unnecessary remote…
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Employer healthcare costs are expected to spike 8% in 2025 — the steepest increase in a decade. Yet many HR and benefits teams are navigating this surge without a full view of what’s driving costs or where to intervene. This…
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Healthcare workers are five times more likely to suffer a workplace violence injury than other professions — and it’s fueling turnover, damaging reputations and putting care quality at risk. In this whitepaper, health system leaders share how they’re moving beyond…
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