Process Improvement

Across hospitals, patient flow challenges are playing out daily — delayed discharges, constrained capacity and growing pressure on emergency departments. These issues rarely start in one department. They reflect how effectively patients move across the entire system, from admission through…

The cost-cutting playbook that carried health systems through the last decade has run out of road. At Becker’s 16th Annual Meeting, the CEOs running Sutter Health, CommonSpirit Health, Banner Health, Penn Medicine, Dartmouth Health, Inova, Boston Children’s Hospital and Ascension…

WellStreet Urgent Care’s national consumer research found that nearly three out of four ED visitors knew before they walked in that they didn’t need emergency care. This report examines how WellStreet and a health system partner turned that insight into…

Imagine a patient who receives one clear message at each critical step of care — scheduling, check-in, results, billing and payment — with no confusion about what comes next. Now contrast that with today’s reality: fragmented reminders, unclear bills and…

How addressing unnecessary device alarms and managing them away from the bedside can help patients heal and nurses focus  Hospital noise levels have skyrocketed since the 1960s, turning patient rooms — especially at night — into spaces of fragmented sleep…

For health systems under pressure to improve throughput and control costs, language access is an often overlooked lever. Interpreter services touch nearly every stage of care, yet they are frequently managed outside core workflows. When access is slow, inconsistent or…

Even large, market-leading community health systems often face challenges expanding advanced neuroscience care without the infrastructure of academic medical centers. That gap leaves patients traveling long distances for treatment and health systems missing opportunities to grow high-demand specialty services, strengthen…

Population health is a primary concern in the minds of healthcare professionals, so we built a tool that makes it easier than ever to get a snapshot of the health of your community. This preview report features population health trends…

Picture a clinical environment where physicians regularly engage with their own data, discuss practice patterns openly and drive improvement together. This playbook shows how to make that culture a reality. It offers a structured, 10-step approach for physician leaders seeking…

Infusion centers are under growing pressure as cancer incidence rises and treatment protocols grow more complex. At the same time, staffing shortages and workforce fatigue are making it harder to meet demand. Facilities, pharmacy operations, and clinical teams aren’t scaling…