Live Webinars

Every unanswered call in a dental practice represents more than a scheduling issue. It results in underused chair time, lost revenue and added pressure on already thin margins. As practices test AI across patient access, scheduling and revenue operations, two…

Most health care organizations struggle with fragmented systems that make it difficult to share patient information and operate efficiently. Optum Health faced this challenge head-on — transforming dozens of standalone EHR systems into a single enterprise platform. This transformation unified…

Modernizing IT in rural healthcare isn’t easy. Tight budgets, difficulty attracting and retaining skilled talent, and escalating cyber risks make it hard for rural hospitals to move beyond day-to-day survival. This webinar examines how rural hospitals can modernize IT without…

Margin pressure is intensifying, and care delivery is growing more complex. Yet many profitability insights are not found in cost center summaries — they live within encounter-level variation across providers, sites of care, care models and patient cohorts. Department-level views…

Healthcare leaders face daily tension: contact centers are overwhelmed, patient communication is fragmented, and staff workflows remain manual. Add a crowded, fast-moving AI ecosystem, and the risk of missteps increases. Many health systems recognize AI’s promise but struggle to translate…

Ambient AI is everywhere. Independent validation is not. In this Becker’s webinar, KLAS Research shares findings from its ROI validation study examining real-world results from FMOL Health, McLeod Health and Rush University System for Health. The session will explore how…

Specialty drug growth is accelerating, but billing infrastructure has not kept pace. High-cost therapies now represent a growing share of total drug spend and pipeline volume. At the same time, medical benefit claims, prior authorizations, payer policy changes and 340B…

Health systems no longer experience episodic disruption. Today, disruption is continuous, overlapping and accelerating faster than traditional leadership models were designed to handle. Labor pressure, reimbursement uncertainty, AI acceleration, partnership complexity and changing consumer expectations are colliding at once. This…

Healthcare organizations often assume that go-lives are the final step in major technology implementations. In reality, it marks the beginning of a new and more complex challenge: what remains. At many health systems, legacy applications, redundant tools and unsupported software…