Here are four ways healthcare leaders can improve their organizations' financial performance, patient care and other aspects of care, according to the American Medical Association.
Data collected from 600,000 health professionals over the course of 18 years found that organizations with leaders who take these steps have a better quality of care, improved financial performance, increased patient satisfaction and lower stress levels among staff:
- Listening to the stafff.
- Making an effort to understand the challenges faced by each member of their organizations.
- Empathizing with the stressors their employees experience daily.
- Ensuring their organizations are well staffed, have the right equipment and have proper training for each staff member.