Nine mistakes for chief wellness officers to avoid:
1. Conflating organizational progress metrics with metrics of CWO efficacy.
2. Not taking time to develop a clear strategy and improvement areas to focus on.
3. Rushing to build a team and hiring non-optimal employees.
4. Overseeing too many initiatives at once.
5. Taking on too much at once, and launching more initiatives than you can keep up with.
6. Becoming a complaint department — instead, refer frustrated physicians to leaders responsible for their concerns.
7. Trying to please everyone.
8. Becoming a personal resilience officer for every individual in the workplace.
9. Failing to develop a direct communication arm between the department and the organization’s physicians.
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