High call volumes. Long resolution times. Burned-out agents. For payers, traditional contact center tools aren’t enough to meet today’s member expectations. Generative AI is changing that — and some of the most complex service organizations in the world are already…
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Drug shortages are no longer isolated events. They’re routine, costly — and deeply disruptive to patient care, pharmacy workflows and operating margins. But reacting in real time only goes so far. Without a predictive strategy, emergency buys and missed formulary…
Presented by:
Calvin Hunsicker
Founder and Chief Product Officer, SureCost
Chad O'Connor
Vice President of Acute, SureCost
While many health systems are still piloting AI, Memorial Hermann and St. Luke’s have already scaled it systemwide — delivering outcomes at both the bedside and bottom line. In this on-demand session, hear directly from clinical and informatics leaders as…
On Demand
Presented by:
Dr. Terry Ribbens
Associate Chief Medical Information Officer, St. Luke’s Health System
Dr. Ryan Walsh
Chief Medical Information Officer, Memorial Hermann Health System
Dr. Will Morris
Chief Medical Officer, Ambience Healthcare
In times of stress or transformation, open and honest communication becomes the cornerstone of team cohesion, collaboration, and trust. This session examines the real risks of poor communication and outlines a clear, practical path toward transparency, consistency, and openness at…
Presented by:
Alberto Hazan, MD, MBA
s the Senior Vice President of Envision Physician Services for the West Division and has been a practicing emergency physician for more than 18 years. He is the author of over 40 medical articles and seven novels, including Dr. Vigilante, the #1 bestselling medical thriller soon to be adapted into a television series.
Observation care is underused, inconsistently applied and frequently misunderstood — but it has a major role to play in reducing unnecessary inpatient admissions and controlling national health expenditures. This whitepaper explores how properly implemented observation care can support payer-provider alignment,…
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After seeing its impact in more than 1,000 patients, I can confidently say: AI-powered point-of-care EEG is transforming how we deliver neurological care. By removing barriers to access, it’s helping democratize seizure diagnosis across every part of the hospital. Fast…
The American Medical Association, alongside more than 90 national medical specialty societies and other physician organizations, sent a joint letter to Congress Sept. 15 urging the extension of the enhanced advance premium tax credits. According to a Sept. 19 AMA…
As consolidation pressure mount and contract pressures continue to eat away at practices’ bottom line, several new trends have emerged that are shaping the fate of private practices. 1. The rise of risk-based models The rise of new models of…
Today, over three quarters of US adults are actively trying to lose weight, and many are turning to prescription medications to do so. But while these drugs can be effective, fewer than one in three patients remain on GLP-1s after…
Presented by:
Maggie Williams, MD
Senior Medical Director, MD Live
Catherine Brown
VP of Clinical Services, Welldoc
Fragmented tech stacks are draining hospital margins — but systems like MUSC Health, Montage Health, Care New England and Austin Regional Clinic are proving consolidation doesn’t just reduce waste. It unlocks real ROI. This CFO-focused report shows how leading organizations…
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