Amazon & One Medical in 2024: What physicians should know

Amazon continued to increase its hand in healthcare when it announced a new benefit for its Prime members in November.

The benefit allows Prime members to gain access to One Medical's on-demand virtual care platform at no cost beyond the membership, which can be added to a Prime membership for an additional $9 per month or $99 annually. 

The subscription can also include family members, with Prime users having the option to add up to five members of their family for $6 a month or $66 annually for each additional user.

Those who opt into the One Medical subscription are also able to receive in-person care at any of the healthcare provider's locations across 16 states  — Arizona, California, Connecticut, Colorado, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, North Carolina, Ohio, Oregon, Texas, Virginia and Washington. 

One Medical also offers in-person care at locations in the District of Columbia, with more to come in the Milwaukee area, according to its website

Since the announcement of the new benefit, Amazon has connected its pharmacy arm with One Medical through a pilot program whereby providers can request drug consults from Amazon Pharmacy staff for high-risk, complex and senior patients, according to a Jan. 22 report from Forbes.

Soon after, the tech giant announced that it would be eliminating a few hundred roles at One Medical and Amazon Pharmacy on Feb. 6 and said that it plans to close some corporate One Medical offices and move the health provider's chief financial officer into a new role.

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